Release & Delivery Manager
Internet | London, United Kingdom, GB
Release & Delivery Manager specialising in online e-commerce and self service platforms. PRINCE2 Practitioner & ScrumMaster certified.
Specialties: Scrum, Agile, VoIP, Capacity Management, PRINCE2, ATG, Release Management.
Jun
2009 - Present
Release & Delivery Manager / Orange PCS Ltd
Plan and manage the delivery of front-end and backend changes to Orange's online shop (http://shop.orange.co.uk/), through agreed systems testing and release strategies.
Collaborate with project management, development teams, product management and technical support teams to quickly and efficiently deliver new customer propositions & functionality onto Orange online shops.
Work closely with development & test teams in both Agile & Waterfall environments. Maintain test environments, arrange code merging actvities and remove obstacles obstructing the teams. Create deployment instructions & release notes for platform releases.
Ensure that all stakeholders are aware of the planning, scheduling, coordination and communication of tested releases and the likely impact.
Apr
2006 -
Nov
2008
Senior Analyst / Orange PCS Ltd
Responsible for analysing voice service traffic data and providing recommendations for capacity management and optimal traffic engineering on Orange UK’s VoIP platform. Manage rollout of capacity upgrades in the OUK network.
Responsible for producing technical requirements & RFI documents when new systems and software packages were required to support the VoIP network.
May
2005 -
Apr
2006
3rd Line Support Technical Support Engineer / Bulldog Communications
Handled 3rd line voice & data faults through to resolution. Liaised with both external and internal parties to meet agreed SLA times.
Sept
2004 -
May
2005
System Proving Engineer / Marconi
Performed testing on software & hardware builds, working closely with programming & engineering teams. Carried out configuration & provisioning tasks and carried out fault resolution on voice & broadband technologies.